Orders and pricing
Product prices shown on AVITS are GST-inclusive. Product availability, size stock and displayed pricing may change. An order is subject to confirmation and serviceability.
Payment and billing
Prepaid payments are processed through Razorpay. Razorpay live-mode verification and live keys may be required for live transactions. COD payments are collected through the courier or fulfilment partner. Customer-facing invoices show the applicable GST breakup; the HSN code is not displayed on the customer-facing invoice.
Shipping and exchange
Prepaid orders of ₹999 or more receive free shipping. Prepaid orders below ₹999 have a ₹59 shipping charge. COD orders carry a separate ₹69 COD charge. Estimated delivery is approximately 3–7 days and depends on pincode and courier availability. Size exchange is governed by the Exchange & Refund Policy. Normal returns and refunds are not available.
Cancellation
Customers may cancel an order before the seller marks it as shipped. After shipment, customer cancellation is not available. The seller may cancel an order from the manager dashboard when required because of stock, serviceability, payment verification or fulfilment issues. The customer-facing cancellation reason will be shown in the order details.
Failed delivery and RTO
If a shipment is returned to the seller after a failed delivery attempt, the courier partner may apply an RTO charge to the seller. The amount depends on shipment weight, courier and delivery zone.
Offers
Promotional offers may be enabled and managed from the seller dashboard. The seller may change the offer conditions, eligible products, pricing and validity period. Where an offer allows a free product or size choice, the customer may select from the available options shown at checkout. Offer and coupon discounts are saved in the order report.
Account use
Customers must provide accurate information and keep account access secure. Customers may view only their own account and orders. Seller/admin access is restricted to authorised business users.
Policy updates
AVITS may update these terms, pricing, services or policies from time to time. The latest version published on this website will apply to future activity and orders.
Support
For order, payment, delivery or policy questions, contact avits.business@gmail.com or WhatsApp us. We aim to respond within 24–48 hours.